Return Policy
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Email us at contact@lunacloths.com with your complaint and proof of defect/damage, we will immediately refund your money or exchange the product, as you like! Customer satisfaction is our utmost priority!
ONLY SIZE EXCHANGE.
- The item is to be packed and given to the rider or sent by you to our given address in the same packaging, tagged and same condition.
- Delivery charges apply on exchange.
- The exchange end-to-end process takes 7 – 10 days.
- If the item is to be sent by the customer to the warehouse, delivery charges are to be paid by the customer.
- Kindly email the issues to contact@lunacloths.com within 2 days after delivery.
- Please note that no return, and no exchange on sale items.
- We hope you are happy with your purchase, if any size issues, feel free to contact us within 2 days of delivery.